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Forelock and Load Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with a specialist personal retail experience in our store. Simply order your items, select Click & Collect and pick up your item at a time that is convenient for you. Best of all the service is completely FREE!

  1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want, simply add it to your basket like you usually would.

  1. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout.

  1. Choose the Forelock and Load store and collect your items

Click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in-store.

Frequently Asked Questions

When can I collect my order?

For items in stock at our shop, we will have your order ready to collect within 2 hours of your order being placed, within our usual hours of work.

For items which are special orders, they will be ready to collect in the time indicated on the website. Please ring in advance if you are making a long journey, just in case!

How will I know when my order is ready?

For every order, we will send you an email to let you know when your order is ready for collection.

If you’ve ordered a customised item, we will contact you once you have placed your order to let you know the lead time.

What do I need to collect my order?

Please bring with you, your confirmation e-mail and photo proof of identification (e.g., passport, driving licence, shotgun certificate).

We will hold your order in-store for 10 days. If you have any problems with getting to Forelock and Load to collect your order, please contact us and we will happily extend this time where possible.

Can Someone Else Collect My Order?

Please contact the shop in advance to inform us of the name of the person who will be collecting your order. Please give the person the order number and ask them to bring a form of photo ID as mentioned above. We will do our best to accommodate any changes relating to collection.

Quick Contact

01284 811032 Church Road, Barrow Bury St Edmunds Suffolk IP29 5AX

Opening Hours

Monday: 9am - 5.30pm
Tuesday: 9am - 5.30pm
Wednesday: 9am - 5.30pm
Thursday: 9am - 5.30pm
Friday: 9am - 5.30pm
Saturday: Feburary to September Click and collect or Appoinment only. October to January 10am - 4 pm
Sunday: Closed